Condo and homeowners association templates

“Am I doing this right?” HOA and condo board members are responsible for distributing key documents to members of their community, but many members haven’t been taught how to create a budget or proxy voting form. Building important documents from scratch can be perplexing, not to mention time-consuming, which is why we’ve designed and published […]

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The benefits of strata management software

More than 1.5 million people live in stratas in British Columbia. Homeowners and residents are drawn to stratas because they often cost less than single-family homes, and they offer perks like shared amenities and routine maintenance. Unlike condos, stratas are governed by the detailed provincial Strata Property Act. That means each strata must follow a structured […]

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10 ways to be a successful community association manager

Most community associations don’t have the time or expertise needed to manage their assets, oversee day-to-day operations, and maintain regular communication with owners. That’s why they hire a community association manager to take care of all the different aspects involved in preserving the value and harmony of their property.  If you want to become a […]

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Creating a homeowners association violation letter

If you live in or manage a homeowners association, you know that there are pages of rules to follow. At some point, whether on purpose or by accident, someone will break one of those rules. When this happens, the board of directors must try to help the owner correct the behaviour or action so that […]

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Top 5 HOA management software : A comprehensive guide – 2021

Work smarter, not harder. That’s what HOA management software aims to help board members and property managers do. At its core, HOA management software automates repetitive processes, streamlines day-to-day operations, and creates better, more structured systems that benefit everyone who lives and works in the community. When designed well and used correctly, HOA management software […]

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Which Condo Management Software do I Choose? The Problem with Free

Property management software systems were designed to make work easier for condo boards and property managers, and make condo living better for residents. Most software systems target three common issues: communications, operations and record-keeping. Some also have problem-solving features for security and concierge, and accounting. There are dozens of products to choose from, and while […]

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Answers to Common Questions about HOA Estoppel Letters

When owners move out of an HOA, they will have some added responsibilities before they can say a final goodbye to the neighbourhood. Different communities have different moving requirements; some may ask owners to complete a home inspection, transfer documents, or hand over other paperwork before transferring ownership. If an owner owes money to the […]

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HOA welcome letters and packets

HOA welcome packets can help new owners feel more at home, but there’s much more to a good packet than a nice letter and list of rules.    Welcome packets allow associations to showcase the best of the development, including amenities and perks of living in the community, while creating a positive experience and making […]

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How to prevent packages from getting lost or stolen: Tips for condos

A courier truck pulls up in front of a condo building. The driver unloads dozens of packages and drops them off at the front desk as quickly as possible. While concierge takes the parcels to the mailroom, another courier truck arrives. The packages are left unattended, but only for a few minutes. Unfortunately, it only […]

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Managing condo package pileups during and after the pandemic

How does your condo handle all of the parcels that are delivered to the building every day? There’s a good chance that your security and concierge staff are responsible for logging and storing packages, and notifying residents that their delivery has arrived. While this task doesn’t seem too time-consuming, it can quickly become overwhelming if […]

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