The developer’s role in creating CC&Rs

Homeowners who move into a planned, covenanted community, generally understand that they will be required to abide by some specific rules, including the Declaration of Covenants, Conditions, and Restrictions. Commonly referred to as CC&Rs, these rules largely influence how the community operates.   CC&Rs cover the rights and obligations of HOA members. The document is actually recorded […]

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The best homeowner association website building software

How important is good communication to your HOA community? Most people would agree that it is imperative, but too many boards and property managers are still grappling with the best way to share and receive information. HOA websites have proven to be a useful communication tool and can greatly improve owner engagement while reducing manual […]

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Answers to Common Questions about HOA Estoppel Letters

When owners move out of an HOA, they will have some added responsibilities before they can say a final goodbye to the neighbourhood. Different communities have different moving requirements; some may ask owners to complete a home inspection, transfer documents, or hand over other paperwork before transferring ownership. If an owner owes money to the […]

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Resolving Strata Complaints

When talking about strata council members’ roles and responsibilities, there is almost always an emphasis placed on the requirement to enforce the bylaws and rules. Rule enforcement, while not something council members look forward to, is a critical part of maintaining a safe and enjoyable environment for the people who live in the strata. If […]

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Strata councils: Everything you need to know

A strata council plays a vital role in governing the strata corporation on behalf of owners. It is responsible for making decisions and fulfilling responsibilities that will benefit the corporation and the community.  Council members are granted certain powers that enable them to perform their duties, but they can’t improvise as they go. Over 1.5 […]

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HOA welcome letters and packets

HOA welcome packets can help new owners feel more at home, but there’s much more to a good packet than a nice letter and list of rules.    Welcome packets allow associations to showcase the best of the development, including amenities and perks of living in the community, while creating a positive experience and making […]

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Who is responsible for HOA dues after foreclosure?

When an owner doesn’t pay their dues, the entire HOA has to deal with the consequences. Fees from owners are factored into an association’s budget, and when owners fall behind on payments, the HOA can’t cover all of its expenses. In very rare cases, homes have had to be foreclosed because owners could not meet […]

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How to choose the right homeowner association management company

Running an HOA is a lot like running a business. Boards must look after finances, take care of maintenance, assist owners, organize meetings, etc. It takes a great deal of work to ensure an HOA runs smoothly, which is why many communities hire help. HOA management companies assist with day-to-day operations. HOA managers handle duties […]

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How to prevent packages from getting lost or stolen: Tips for condos

A courier truck pulls up in front of a condo building. The driver unloads dozens of packages and drops them off at the front desk as quickly as possible. While concierge takes the parcels to the mailroom, another courier truck arrives. The packages are left unattended, but only for a few minutes. Unfortunately, it only […]

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HOA Liens

When someone buys a home that belongs to a planned community with covenants, they are generally expected to pay fees and assessments to a homeowners’ association. Though most owners pay these fees without any problems, HOAs can take serious action if an owner refuses to keep up with their financial obligations.   Download our notice […]

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Managing condo package pileups during and after the pandemic

How does your condo handle all of the parcels that are delivered to the building every day? There’s a good chance that your security and concierge staff are responsible for logging and storing packages, and notifying residents that their delivery has arrived. While this task doesn’t seem too time-consuming, it can quickly become overwhelming if […]

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What to do when residents repeatedly break condo rules

Every condo community is required to operate according to its rules and bylaws. Owners, tenants and visitors are all expected to follow them. And while they may feel burdensome at times, rules help promote the safety of owners, and prevent unreasonable interference to the use and enjoyment of the building, common elements, and individual units. […]

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What does condo insurance cover?

Insurance isn’t exactly the most exciting condo issue. While few boards look forward to finding an appropriate policy, it’s always better to have it and not need it than need it and not have it. Condo insurance (also known as a master policy) protects the building in the event of an accident or incident. Unit […]

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