How to prevent packages from getting lost or stolen: Tips for condos

A courier truck pulls up in front of a condo building. The driver unloads dozens of packages and drops them off at the front desk as quickly as possible. While concierge takes the parcels to the mailroom, another courier truck arrives. The packages are left unattended, but only for a few minutes. Unfortunately, it only […]

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Managing condo package pileups during and after the pandemic

How does your condo handle all of the parcels that are delivered to the building every day? There’s a good chance that your security and concierge staff are responsible for logging and storing packages, and notifying residents that their delivery has arrived. While this task doesn’t seem too time-consuming, it can quickly become overwhelming if […]

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Managing packages in your strata

Your package has arrived! Who doesn’t love receiving that message? But, when you live in or manage a strata of 500+ people, package deliveries can quickly cause more grief than joy.  The winter holidays have come and gone, but many strata corporations are finding that the influx of Amazon boxes, furniture, clothes and groceries is […]

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Reopening amenities after stay-at-home orders are lifted

Summer is fast approaching, but there’s a big cloud of uncertainly looming over outdoor pools, barbeque areas and other common areas. Due to COVID-19, many condos and HOAs are wondering if they will be able to reopen their most popular amenities.   As a safety precaution, every residential community was strongly encouraged to close all […]

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Managing common areas during COVID-19

COVID-19 is highly contagious. The virus spreads when a person who is infected coughs or sneezes. It may also be possible for a person to contract COVID-19 by touching a contaminated surface and then touching their own mouth, nose, or eyes. With so many residents touching the same elevator buttons, handles and more, it’s easy […]

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How should moves be handled during the COVID-19 outbreak?

Moving is always a stressful process, but COVID-19 has added some additional hurdles for properties and for residents.This is not the ideal time for a move, but people are still permitted to change homes during the pandemic.   Responsibilities of the condo or HOA Corporations and associations have a duty to maintain their property, and […]

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Caring for vulnerable populations during COVID-19

While COVID-19 can make anyone sick, some populations are more vulnerable than others. Condos may have a small or very large group of people who require additional care or consistent protection from the coronavirus. Below is some helpful information to help you identify and care for homeowners who may be more at risk of becoming […]

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Coronavirus: Proactive Measures You Can Take

The novel coronavirus (COVID-19) has made an unprecedented global impact, and concerns are growing as the disease continues to spread. COVID-19 was officially declared a pandemic on Wednesday, March 11, 2020. There are now more than 100,000 cases reported in over 100 countries. Major events are being cancelled and people are being advised to minimize […]

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Protecting Your Condo’s Email

This week’s property management tip: email security Most property managers have an email account that they use every single day. What would you do if someone broke into your email account and emailed all of your contacts? Or worse, what if they deleted all of your messages? What valuable information would be lost forever? This […]

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