Managing visitor check-ins can be a headache in any size of condo.
Reducing The Stress of Condo Visitor Check-Ins
Date Published: Oct 23, 2018
Faster Check-InsOne of the most important things to do to reduce the stress of visitor check-ins is to speed up the process. Otherwise, it becomes an inconvenience for everyone involved, the tenant, concierge, and guest. A slow check-in process can even result in people trying to circumvent the system. Or lead to tenants propping back doors open to allow guests easy access (while allowing anyone to get in the building). A buzz-in system is a common solution, but it’s not a perfect one. If the tenant isn’t home or is even out on their balcony, they may miss the buzz. Allowing the buzzer to be forwarded to their cell phones can reduce this problem. If people can’t get a hold of the person they’re visiting, or forget the buzz code, they’ll wait for another tenant and sneak in behind them. This is another problem, there’s no record of this person being in the building, and it means anyone can get in. Instead, having an easy communication line with the concierge can safely provide a fast check-in. The tenant can inform the concierge in advance that they have a guest coming, so the concierge can let them in. By using online condominium management software this information is easy to pull up, so the message isn’t lost, even if the concierge shift changes.
Visitor Arrival NotificationsVisitor arrival notifications are a great condo communication tool. When a guest arrives, the resident receives a message through email or SMS. It’s a quick update that allows for residents to quickly clear a guest upon arrival.
Visitor TrackingUsing a visitor registration app makes for simple visitor tracking. It syncs with your condominium management software to capture and retain information about visitor check-ins. It lets you keep track of each visitors’ arrival and departure time, as well as who they were here to see. You can even track their identification and collect their signature through a digital pad. In addition to improving security, this data also helps to create reports on condo visits. You can determine patterns for when times of the day, week, or year that visitors are most common, so you can prepare for high influxes. Logging a guest into the visitor tracking system is just a few quick steps:
- Log in
- Click on the Visitor Tracking icon
- Enter the resident’s unit number, visitor’s name
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